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Our online store allows you, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products available on your computer screen quickly and easily.
We quote below the terms and conditions of return of defective or non-defective products.
Returns of defective products

The items of www., we make every effort to ensure that each item is delivered to the customer in perfect condition. In case of any defect in the item or in case a spare part is missing, the customer is requested to contact us within five (5) working days, in order to launch either the replacement of the item, or the shipment of the spare part, or the refund.
- The return of the item to be replaced should be done together with all the documents that accompanied the product (eg DAT, Retail Rep. Etc.) and its complete packaging.

- It is noted that in the case of prefabricated furniture or other prefabricated item, in order for its return to be accepted, it should not have been assembled or attempted to be assembled.
- After the return of the items, the defect reported by the customer is checked and then contacted to inform him about the results of the check. It is clarified that any difference in the color shade of a species between how it looks on the computer screen and how it actually appears is not considered a defect.
- Provided that they have been previously received and checked by the COMPANY, the item will be replaced with a similar new one, or in case of unavailability, with another new product of similar quality and price, otherwise in case the customer does not want a replacement, The original purchase will be refunded to the customer. The refund is made by transfer to a bank account indicated by the customer.


- In case the items are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the items and to proceed unilaterally and without any other total or partial offset of his claim. against the customer.

Shipping costs for the return of items to the COMPANY are borne by the COMPANY.